England
We work with two companies in England, specializing in removal and trucking services. Our role involves communicating with customers via cloud-based calling, providing quotes based on the condition of their goods, location, and distance. We also send specialized team members to inspect customer properties, ensuring we offer accurate and competitive deals.
We maintain detailed records of all customer items, with the help of our team members based in London, tracking which driver delivered to which location. We handle customer complaints, such as missing or damaged items, manage staff salaries, and generate invoices with itemized lists.